Help centre
Your observatory guide
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Coins and play
Nothing. Gold Coins are a score, not a currency. They have no cash value, they cannot be bought, sold, transferred or redeemed for anything, and there is no way to take value off Orkan Global.
Use the daily coin drop, free daily wheel, missions, level awards, referrals and Stormline Relay. Every option is free.
No. There is nowhere on Orkan Global to spend money — no store, no coin packs, no payment form. If a page asks you for card details, it is not us.
No. Coins are non-transferable, and accounts found sharing balances are closed.
Nothing bad. Claim the daily drop, spin the wheel, or wait for the quests to reset overnight — the balance refills for free.
Fairness and games
Before you bet we publish the SHA-256 hash of the server seed used for your rounds. When you rotate your seeds we reveal the seed itself, so you can recompute every round it produced and confirm nothing changed after you clicked.
Open the information panel or paytable on the game page. It explains the symbols, paylines, features and virtual-credit mechanics before play.
No. Game outcomes are generated by the same server-side rules for every player. There is no per-account tuning.
Account and safety
Self-exclusion is on the responsible play page, from 24 hours up to permanent. It takes effect immediately and cannot be lifted early — not by you, not by us.
Use the contact form and include the email address and screen name associated with the account. Never include your password.
No. One account per person, household and device. Duplicates are closed.